Privacy Policy

1. Data Controller

The data controller for personal data collected through this website and in the context of the accommodation activity of Capo Vaticano Stay is the manager of the family accommodation Capo Vaticano Stay, located at Località Grotticelle, 89866 Capo Vaticano di Ricadi (VV), Italy.

Contact: [email protected]

2. Types of Data Processed

• Identification and contact data (name, surname, email, phone number);
• Data contained in requests submitted via the contact form;
• Booking and stay data (dates, number of guests, preferences);
• Payment data;
• Identity document data required at check-in;
• Data collected via CCTV in authorised areas.

3. Purposes of Processing

• Responding to requests submitted via contact form or other channels;
• Managing bookings and stays;
• Fulfilling pre-contractual, contractual, administrative, fiscal and accounting obligations;
• Fulfilling identification and reporting obligations to competent authorities;
• Processing payments via the payment providers used;
• Ensuring the security of the property via CCTV.

4. Legal Basis

• Performance of pre-contractual measures at the data subject's request;
• Performance of a contract relating to the booking and stay;
• Compliance with legal obligations (public security, guest registration, tax obligations);
• Legitimate interests of the controller in protecting property security.

5. Nature of Data Provision

Providing personal data in the contact form is optional; however, without the necessary data it will not be possible to respond to your request. For bookings, guest data is mandatory. Identity data for all guests will be required at check-in in accordance with applicable law.

6. Processing Methods

Personal data is processed using paper, electronic and telematic tools, in compliance with GDPR principles, with appropriate technical and organisational security measures.

7. Recipients of Data

• Technical and IT service providers;
• Payment service providers (including Stripe);
• Administrative, fiscal or legal consultants;
• Public authorities as required by law.

8. Transfers to Third Countries

Some providers may process data outside the EEA. In such cases, processing will comply with the applicable legal guarantees.

9. Retention Period

Personal data is retained for the time strictly necessary for the purposes for which it was collected, and subsequently for the periods required by civil, fiscal, accounting and public security legislation.

10. CCTV

The property uses CCTV in external areas and internal common areas only, excluding bedrooms, bathrooms and private spaces. Images are retained for a limited period in accordance with applicable regulations. Monitored areas are signposted.

11. Your Rights

You have the right to access, rectify, erase, restrict or object to the processing of your data, and to request data portability. You may also lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

12. Exercising Rights

Write to: [email protected]

13. Changes to this Policy

The controller reserves the right to update this Privacy Policy at any time. Changes will be published on this page with an updated date.